Shipping Policy

Kartzy 360 Shipping Policy

Introduction

Welcome to Kartzy 360! As a premier e-commerce website builder, we empower businesses to create their own online stores. Please note that Kartzy 360 does not handle the shipping of products sold on the websites built using our platform. The following outlines our policy regarding shipping for businesses using Kartzy 360.

For Businesses Using Kartzy 360

1. Independent Shipping Policies

• Each business that uses the Kartzy 360 platform is responsible for establishing and managing its own shipping policies. These policies should be clearly stated on their individual websites.

2. Shipping Responsibility

• Kartzy 360 provides the tools to create and manage an e-commerce website but does not engage in the shipping or fulfillment of orders. The responsibility for shipping lies solely with the individual businesses using our platform.

3. Order Fulfillment

• Businesses using Kartzy 360 must handle the fulfillment and shipping of their orders. This includes selecting shipping carriers, determining shipping rates, and managing delivery times.

4. Customer Inquiries

• Customers with questions about their orders, including shipping times, costs, and delivery issues, should contact the business from which they made the purchase directly. Kartzy 360 does not have  access to order information or the ability to resolve shipping issues.

5. Tracking and Delivery

• Businesses using Kartzy 360 should provide their customers with tracking information and updates regarding the delivery status of their orders. Kartzy 360 does not track shipments or provide delivery updates.

6. Handling Returns and Exchanges

• Each business is responsible for managing its own return and exchange policies. Customers should refer to the return policy provided by the business they purchased from.

For Kartzy 360 Customers

1. Support and Assistance

• While Kartzy 360 does not handle shipping, we are committed to supporting our customers in setting up their online stores. If you need assistance with configuring your shipping settings or policies on the Kartzy 360 platform, please contact our support team at support@kartzy360.com.

2. Customization Options

• Kartzy 360 offers various tools and integrations to help businesses customize their shipping options, including setting different shipping rates, creating shipping zones, and integrating with popular shipping carriers.

Changes to Shipping Policy

• Kartzy 360 reserves the right to update or modify this shipping policy at any time without prior notice. We encourage businesses using our platform to review this policy periodically for any changes.

Contact Us

• For any questions or support needs related to the Kartzy 360 platform, please contact our customer service team at support@kartzy360.com or call us at +91 96292 31222