Return & Refund Policy for Kartzy360
Welcome to Kartzy360! We are committed to providing exceptional service and helping you build a successful e-commerce store. Please read our Return & Refund Policy carefully before subscribing to our services.
1. Subscription Model
Kartzy360 operates on a subscription-based model, allowing users to create and manage their own e-commerce stores. By subscribing to our services, you agree to the terms outlined in this policy.
2. No Refund Policy
Due to the nature of our services, Kartzy360 does not offer refunds for any subscriptions or fees paid. This policy is in place to ensure fairness and to protect the integrity of our service.
2.1 No Refunds on Subscriptions
- Monthly and Annual Plans: All subscription fees are non-refundable. Once a payment is made, it cannot be refunded, regardless of usage or non-usage of the service.
- Upgrades and Downgrades: Changes to your subscription plan (upgrading or downgrading) do not entitle you to a refund. The new subscription rate will be applied in the next billing cycle.
2.2 No Refunds on Add-On Services
- Custom Development Services: Fees paid for any custom development or additional services are non-refundable.
- Third-Party Integrations: Fees associated with third-party integrations or additional services are non-refundable.
3. Cancellations
While we do not offer refunds, you can cancel your subscription at any time.
3.1 How to Cancel
- Cancel Online: You can cancel your subscription through your Kartzy360 account settings.
- Customer Support: Contact our customer support team at support@kartzy360.com for assistance with cancellation.
3.2 Effective Date of Cancellation
- Monthly Subscribers: Cancellations will take effect at the end of the current billing cycle. You will not be charged for the next cycle.
- Annual Subscribers: Cancellations will take effect at the end of the current billing cycle. No pro-rata refunds will be issued for the remaining period of the subscription.
4. Service Disruption and Termination
Kartzy360 reserves the right to terminate or suspend your account for violations of our Terms of Service or this Return & Refund Policy.
4.1 No Refunds for Terminated Accounts
- If your account is terminated due to a breach of our Terms of Service, no refunds will be issued for any remaining subscription period.
5. Contact Us
If you have any questions about our Return & Refund Policy, please contact us:
- Email: support@kartzy360.com
- Phone: +91 96292 31222
- Mailing Address: Kartzy360, 129, Diwan Bahadur Rd, R.S. Puram, Coimbatore, Tamil Nadu 641002
We value your business and are here to support you in building a successful e-commerce store. Thank you for choosing Kartzy360!